Conditions of Use

To order and buy goods through our web shop you must be of age and over 18 years. Etena deliver products to both individuals and companies in the EU. We reserve the right for any errors in the article information.

When you as a customer makes a purchase via the Internet, by choosing to confirm the purchase at checkout, you agree that you as a customer enters into a contract with Etena metal AB, corporate identity number 556665-1351 SE, hereinafter Etena jewellry & Design.

Completed order means that you accept our terms and conditions and agree that the name information and delivery information is registered in our customer database.

The prices of all goods are in Swedish kronor, SEK, including 25% VAT.
We reserve the right to change prices on webshop without notice.

The goods ordered via the website's online shop.

Confirmation of order
After the order has been made you will receive a confirmation via email. Notify us immediately if there is something wrong.

Shipping on all consignments within Sweden is 70 SEK, which they are sent by registered mail. By registered mail shipment is insured and can be followed from sender to receiver. For delivery outside of Sweden, please contact us for a quote.

Delivery time
Delivery time is between 5-10 working days and to order goods delivery time is between 4-6 weeks, when these goods are manufactured after which the order is made.

Payment with VISA / MasterCard
You can pay by credit or debit card, VISA / MasterCard. The amount is deducted from your card in that you included your contract with us. When you pay by card payment is handled by our partner DIBS Payment Services AB and card acquiring with Nordea to ensure a quick and secure payment.

You can also prepay to PG 338811-3 options bg 5876-5181. Then the money for the ordered product / goods entered the ETENAs account sent the item / s. Contact us for Prepayment.

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If an item is incorrect faulty or wrong delievered, please contact us immediately by e-mail so we can correct the error. Replacement is of course no cost to you.
Goods returned to cash on delivery is triggered not by us.

Cancel an order
You can change your mind and cancel your order within fourteen (14) days after you received the products. If you choose to steam your order, we will refund: the full purchase price, as well as fees for delivering products to you, provided that you first return the products in your order to us, in the same state.

Return an item
If you want to return an item, please contact us for a return ticket. Goods returned to cash on delivery is triggered not by us. Returned be sent to:
Etena jewelery & design
Österlånggatan 12


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